At Artivel, we strive to deliver artworks of the highest quality, fully tailored to your wishes. Each piece is carefully made to order, especially for you. Therefore, we unfortunately cannot offer returns or refunds.

We understand that something can occasionally go wrong during the production process or delivery. In such cases, we are of course ready to assist you immediately.

Something wrong with your order? We’ll solve it right away

If your piece is damaged or contains a production defect, please contact us immediately. We want to make sure you are completely satisfied with your purchase. In such cases, we will provide a replacement free of charge.

Our team is ready to help you quickly and carefully, so you can enjoy an Artivel that makes your interior shine, exactly as intended.